NIBA Code of Practice

Modern Risk Solutions Pty Ltd, as an authorised representative of Honan Insurance Group Pty Ltd, commits to act in accordance with the Principles of the 2022 Insurance Brokers Code of Practice (Code) when we:

Perform services for our clients;
Engage with beneficiaries named in our client insurance policies;
Engage with prospective clients, clients and their representatives;
Interact with other insurance brokers, whether they are Code Subscribers or not;
Deal with insurers, insurer representatives (such as assessors, adjusters and experts) and other members of the insurance industry; and
Respond to or assist regulators or other enforcement bodies and AFCA.

A copy of the Code is available here.

If you are unhappy about the provision of services covered by the Code and provided by us or our representatives, you can make a complaint. Please refer to our Feedback and Complaints Policy for information about how to make a complaint.

Anyone can report alleged breaches of the Code to the Insurance Broker Code Compliance Committee. Please visit Insurance Broker Code Compliance Committee (IBCCC) to report a concern.

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Neil Harker

5/5
a year ago

We have been working with Geoff and his team at Modern Risk Solutions for over two years, primarily ... Read More

We have been working with Geoff and his team at Modern Risk Solutions for over two years, primarily organizing cover for international clinical trials. The service we receive from Geoff and his team is of the highest order. Always professional, always knowledgeable and always responsive with a “can do” attitude to whatever we throw at them. The worldwide master policy they organised has proven most effective. We receive quotes much quicker than through previous sources, moving from weeks to just a few days, and there have also been significant cost benefits to us. Timeliness of quotes is a key issue as insurance often can’t be organized until shortly before the trial is due to commence. Geoff is always available to discuss specific issues or queries we may have and has facilitated a strong working relationship with the insurer. I cannot recommend Geoff and his team highly enough. Read Less
Lachlan Fea

5/5
a year ago

From enquiry to insured in 24hrs. I've truthfully never had a more positive and straightforward expe... Read More

From enquiry to insured in 24hrs. I've truthfully never had a more positive and straightforward experience with insurance than with Geoff from Modern Risk Solutions. We run a SaaS startup and needed to organise a Cyber Liability policy in order to win a new client deal. Geoff identified our needs, genuinely understood our industry and worked with us to put together a comprehensive insurance package (at an extremely fair price) in lightning-fast time. Geoff is someone I would wholeheartedly recommend. Read Less
Diony McPherson

5/5
3 years ago

Geoff and his Team have been an extraordinary help to us at Paperform. As a fast growing global SaaS... Read More

Geoff and his Team have been an extraordinary help to us at Paperform. As a fast growing global SaaS Tech company, navigating and securing the right insurance policies seemed an intimidating task. Modern Risk Solutions walked us through each step from assessment to payment with each policy. Their due diligence in securing the right policies for us was particularly invaluable, and they didn't shy away from difficult questions. I've often had the experience of companies offering solutions without being willing to properly advise on the best course of action. Geoff's Team gave clear advice on the best choices to make for our very particular industry - they know it inside out. Highly recommended. Read Less
Ruwin Perera

5/5
3 years ago

We've been working with Geoff and the MRS team since we launched our company back in 2017. I cannot ... Read More

We've been working with Geoff and the MRS team since we launched our company back in 2017. I cannot recommend them more highly. Different wouldn't be where it is today if it weren't for Geoff and his team. The creativity, tenacity and professionalism we see from MRS day in and day out, is just fantastic. Anyone who is doing anything creative in tech and needs an insurance solution should reach out to the team. Read Less
Julian Stein

5/5
2 years ago

Geoff has helped my company finding a professional indemnity and liablity insurance. I was impressed... Read More

Geoff has helped my company finding a professional indemnity and liablity insurance. I was impressed by the high quality of the insurance policies and the fair price. It only took us two 20 Min phone calls and less than a week from initial reaching out to signing the policy. Quick, easy and good value for money. That's how it should be! Read Less

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NIBA Code of Practice

NIBA Code of Practice

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